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# Title Order Updated Body

Billing Information

We are moving towards a fully automated billing system for monthly system payments. We are moving all clients to use standing orders or our new Billing Platform.

System Settings

You can edit these system settings yourself. Settings may take up to an hour to propagate to every user.

System Settings

If you wish to change any of the following settings please contact Equestrian Systems.
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Profile declaration:

I confirm in that to the best of my knowledge all of the details entered are correct. If the details are provided on behalf of a minor then the responsible adult should sign this declaration and ensure they also have a profile completed with their own information. 
I understand that riding at any standard has inherent risk that I may fall off and could be injured.
I accept that risk and agree that the riding school will not be liable for injury or damage to property unless it is caused by their negligence.
Where I am signing on behalf of a minor I have explained the Riders’ Code of Conduct to my child and we both accept the risk and agree that the riding school will not be liable for injury or damage to property unless it is caused by their negligence.
I have read and understand the lesson booking and cancellation policy and agree to bide by it at all times.
I have read and understand the terms & conditions and privacy policy and agree to abide by them at all times.
I understand that the information I have given will be held in accordance with the privacy policy and may be made available to insurers and other concerned parties in the event of any injury or accident.
I understand and agree to the operating procedures.

The Horse Riders’ Code of Conduct
• I understand that riding at any standard has inherent risk and that all horses may react unpredictably on occasions.
• I may fall off and could be injured. I accept that risk.
• I understand that instructions are given for my safety and agree to follow instructions given to me by staff and instructors at the riding school.
• I reserve the right not to ride a horse allocated to me and may request a change of instructor.
• I understand that wearing an appropriate riding hat and body protector may reduce the severity of an injury should an accident happen and agree that I will always wear a riding hat whist riding, leading and grooming horses at the riding school. I understand it is my choice whether or not I wear a body protector.
• I understand that the riding school will make decisions based on information I give them and agree to always be honest and volunteer information about: i) my abilities and riding experience, ii) any previous riding accidents and iii) any medical condition(s) which may affect my ability to ride.
• I understand that children are at particular risk around horses and agree that I will keep any children that I am responsible for, under close supervision when they are not being instructed by the riding
school.
• I understand that the riding school may refuse my request to ride for safety and operational reasons.
• I understand that competing carries enhanced risk over and above general riding and agree that if I chose to participate in any competition or event, it is up to me to ensure that I have the experience and ability to ride the course including any jumps which form part of it. If I am in any
doubt, I will use my judgement and experience and not enter.


Top-up text:

Please note no discounts, offers or bonus credit will be applied when you top up online. Please see our Refund Policy for more information.


Calendar text:

Please note lessons can only be booked online if your account has been verified, you meet the level requirements and the booking is made more than a day in advance. If you have any questions or wish to book at shorter notice please contact Fenland EC. Bookings can only be cancelled by contacting the office and all bookings are governed by Fenland EC Terms. Vouchers cannot be used for online bookings.


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Payment, cancellation and refund policy: Prepayment is required for all lessons at the time of booking. Thereafter you may change your lesson to another date/time provided 24 hours notice is given. No refunds will be issued for cancellations or non-attendance for whatever reason. No refunds will be issued for unused vouchers. No refunds will be given after 30 days and credit will only sit on the account for a year before it is automatically deleted. 


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Payment, cancellation and refund policy: Prepayment is required for all lessons at the time of booking. Thereafter you may change your lesson to another date/time provided 24 hours notice is given. No refunds will be issued for cancellations or non-attendance for whatever reason. No refunds will be issued for unused vouchers. No refunds will be given after 30 days and credit will only sit on the account for a year before it is automatically deleted. 

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